This is part one of a two part series. The second part will take place on August 18

The Community Resiliency Model (CRM) provides a resiliency-informed approach to
trauma and toxic stress by teaching simple skills that are accessible to all. It teaches us that people are
resilient, and skills of well-being can be cultivated to reduce suffering. CRM is both trauma-informed and
resiliency-informed care; it invites us to get to know our nervous systems and our internal sensations.
CRM is a biological model, focused on our physical sensations. Our brains have an enormous ability to
grow and adapt. The concepts of neuroplasticity and neurogenesis show us that what we pay attention
to grows!

Outcomes: Participants will learn about toxic stress and trauma, and the body’s natural responses to
these stressors. We will learn about Adverse Childhood Experiences (ACEs) and Positive Childhood
Experiences (PCEs), and what they teach us about the human capacity for resiliency. This session will
introduce three of the six CRM skills: tracking, resourcing, and help now.

Presenter Bio: Maureen Burns (she/her/ella) is the Director of Community Health and Northside
Community Health Worker /Promotora de Salud with The HAP Foundation. The HAP Foundation is a
nonprofit leader with a refined focus to elevate access to and increase understanding of serious illness
and hospice and palliative care through community and clinical education, workforce development,
research, and advocacy. Maureen works in and around Chicago, providing free community education
and linking patients and loved ones to resources within their community. She has over 20 years of
experience working in health care, a Bachelor of Arts degree in community health, culture, and aging,
and a Master’s degree in Public Health. In 2022, Maureen became a certified CRM teacher through the
Trauma Resource Institute (TRI).